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Terms and Conditions

Welcome to GlitchSpin. These terms and conditions outline the rules and regulations for the use of our platform. By accessing this website, creating an account, and participating in the games, you accept and agree to be bound by the terms and conditions set forth in this agreement. It is your responsibility to read and understand these rules before you start playing. The complete Glitch Spin online offers a wide range of gaming services, all of which are governed by this legal framework.

General Agreement

This document constitutes a binding legal agreement between you, the player, and GlitchSpin. Your use of the services confirms your unconditional acceptance of these terms. You also acknowledge and agree to our Privacy Policy, which is an integral part of this agreement. If you do not agree with any part of these terms, you must cease using the website and its services immediately. All activities on the platform are subject to the laws and regulations of Curacao, where the company is licensed.

Player Account Registration

To access our real-money games, you must register for an account. By doing so, you confirm that you are at least 18 years of age and meet the legal age for gambling in your jurisdiction.

Key registration requirements include:

  • Providing accurate and up-to-date personal information during the sign-up process.
  • Maintaining the confidentiality of your login credentials, including your password.
  • Operating only one account per person, household, and IP address. The creation of multiple accounts is strictly prohibited.

Before your first withdrawal, you will be required to complete a Know Your Customer (KYC) verification process. This typically involves submitting a valid photo ID and proof of address. This procedure is a standard security measure designed to protect both the player and the platform.

Financial Transactions and Policies

All deposits and withdrawals are subject to specific rules to ensure security and compliance. You may only use payment methods that are registered in your own name. The minimum deposit and withdrawal amount is £20. Standard withdrawal limits are set at £3,000 per week and £15,000 per month, though these may be adjusted for players in the VIP program. Please note that to prevent financial misconduct, deposited funds must be wagered at least three times before a withdrawal can be requested; otherwise, a processing fee may be applied.

Bonus and Promotion Terms

All promotional offers, including the welcome package, free spins, and reload bonuses, are subject to their own specific terms and conditions. Unless stated otherwise, a standard wagering requirement of 40x applies to both bonus funds and winnings from free spins. Game contributions towards meeting these requirements vary; for example, slots typically contribute 100%, while table games contribute at a lower rate. Using bonus funds on excluded games or placing bets exceeding the £5 maximum bet limit can result in the forfeiture of the bonus and any associated winnings.

Prohibited Conduct

To ensure a fair and secure gaming environment for all users, certain activities are strictly forbidden. Engaging in any of the following may lead to immediate account suspension or termination and the voiding of all winnings.

Prohibited actions include:

  • Using automated software or bots to play games.
  • Exploiting any software bug or error for personal gain.
  • Engaging in fraudulent activities, including the use of stolen payment details.
  • Colluding with other players to gain an unfair advantage.

We reserve the right to investigate any suspicious activity and take appropriate action.

Dispute Resolution

Should you have any concerns or complaints regarding our services, we encourage you to first raise the issue with our customer support team. Our goal is to resolve disputes efficiently and fairly. If you feel your issue has not been handled to your satisfaction, you can find further information on how to escalate the matter on our GlitchSpin contact us page. As a Curacao-licensed operator, we adhere to the regulatory standards for dispute resolution processes.

Modifications to Terms

GlitchSpin reserves the right to amend, update, or modify these terms and conditions at any time without prior notice. Any changes will become effective immediately upon being posted on the website. We encourage players to review this page periodically to stay informed of any updates. Your continued use of the platform following any such changes constitutes your acceptance of the revised terms.